Reference

Terms & Conditions For Your Account

kera303 Terms & Conditions set the rules for opening, using and closing your account across our Indonesia lobby.

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kera303 Terms & Conditions For Your Account
HELP WITH CONDITIONS

Get Clear Answers Before You Proceed

A clear support path helps when a condition affects your account, wallet status or access request.

Policy questions Send the specific Terms & Conditions point that concerns you, along with your account…
Wallet status For DANA, OVO, GoPay or QRIS questions, include the payment reference and the status…
Access request If your account cannot reach the lobby after phone verification, contact us with the…
DATA AND CONTROL

How We Apply These Conditions

We apply the policy through identifiable account steps rather than vague instructions. Your phone verification connects access to the account details you submit, while payment records help us…

Account data

We use the details you submit to operate the account, check access and respond to policy requests.

Cookies

Cookies and similar browser tools may help preserve a session or remember the path you used to reach a policy…

Login security

Protect your password, phone access and verification messages from other people.

Payment records

A DANA, QRIS, bank transfer or virtual account reference may be used to match a transaction with your account.

Retention requests

We retain account and transaction records for the period needed to operate the service, address disputes and meet applicable duties.

Policy changes

When we change these Terms & Conditions, we place the revised wording on the policy page and identify the effective…

Terms & Conditions Questions You May Search

These answers focus on the conditions that affect an Indonesian account, from eligibility and personal data to wallet records and policy changes. We keep each answer tied to a practical account action, so you know what to prepare before contacting us or continuing through the lobby. If your situation is different, send the exact question and the account step involved.

You can read the current kera303 Terms & Conditions on the /terms-conditions/ page before opening an account or continuing to use one. Check this page after a policy update, because the wording shown here is the version we use for account access and related requests.

Account access depends on local law and the eligibility rules stated in the current Terms & Conditions. You must provide accurate details and complete the account step we request, including phone verification where applicable. Do not continue if local rules do not permit your access.

The policy explains how we use account details to provide access, check activity, respond to requests and connect payment records. You can ask us about a specific data record, request a correction and ask whether deletion is available under the conditions that apply.

Yes, send a policy request through our support route and identify the field you want changed. We may ask for account or phone verification before applying it. A DANA, OVO, GoPay or QRIS reference can help when the requested change concerns payment ownership.

The Terms & Conditions require you to use payment details that belong to you and to follow the displayed instructions. For QRIS, bank transfer or virtual account questions, keep the receipt and reference ready. Wallet availability and access remain subject to local law.

Contact support with your account identifier and request closure under the Terms & Conditions. We may complete an identity or transaction check first, and some records may need to remain available for operational or legal reasons. Do not open another account to bypass a closure request.

We publish the revised wording on the policy page and indicate when it takes effect where practical. Read the updated Terms & Conditions before using your account again. If a change affects your access, data request or payment question, contact us with the relevant clause.

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